The same people are always called
Routine questions and hard decisions keep coming back to you or a few senior people.
For Ontario owner-led manufacturers
Your factory shouldn't need you for every decision.
When orders slip or critical work depends on one person, we work alongside your supervisors and operators to fix the problem. We can start with one process, one shift or one handover, even if you are not planning to sell.
Or start with the Owner Dependency Scorecard. It takes about 5 minutes.
Does this sound familiar?
Good people can only carry so much.
In a smaller factory, the owner and a few experienced employees keep things moving. As the business grows, more people need the skills and authority to share that load.
New people take too long to learn the job
Your experienced people know the work, but nobody has the time or the role to teach it.
Problems keep coming back
Fixes work for a few weeks, then slip once production gets busy again.
You are preparing to sell
But no one can show how the factory runs when you are away.
A plant story
What changed in a struggling glass operation.
Orders were going out late and too much glass was being made twice. Scheduling, maintenance and quality checks were changed together, with the people running the lines.
Over about seven months, on-time delivery rose from 69% to 98% and rework fell from 40% to 4%.
Read the full story69% to 98%
On-time delivery
40% to 4%
Rework
How we work
We start on your floor.
01 Understand
Work alongside your team
We spend one to two weeks with operators, team leads and supervisors to see how the work is really done.
02 Agree
Choose the priorities
You get a one-page brief with the main findings and a 30/90/180-day plan. You decide where to start.
03 Implement
Make the changes stick
Changes on the floor, training and weekly coaching for supervisors, with time for people to practise.
We lead the work ourselves. Partner associates join only when the agreed scope needs them.
Common questions
What owners usually ask.
What do we get from the Owner Dependency Audit?
A one-page brief with the main issues, what we saw on the floor and the estimated impact, plus a 30/90/180-day plan or a custom plan tied to performance. You review it with us and choose where to begin.
How long does it take?
It varies case by case, because every factory is different. It depends on the priorities you pick and how much time people need to practise the new way of working.
Who actually shows up?
We do, in person, working with your operators, team leads and supervisors. Partner associates join only if the scope needs them.
Can you work with our broker, advisor or consultant?
Yes. We agree with you what gets shared, with whom and how often. Referrers stay in the loop with your permission. See our services.
Do we have to commit to implementation?
No. You decide the next step after you have seen the findings. Scope and fees are agreed before any paid work starts.
We are looking at automation or AI. Is this relevant?
Yes. New tools pay off when people know who acts on the information, routines hold and someone owns the result. That groundwork is what this work puts in place. Read the article.
From the factory floor
Stories from real plants.
Workstation design
When "slow" was a workstation problem
A tool balancer, a better working height and job rotation. Daily output rose from about 202 to 247 units.
Read the story →
Factory recovery
What changed in a struggling glass operation
Scheduling, maintenance and quality, plus a clearer role and fair pay for an experienced operator.
Read the story →
AI readiness
Prepare the people before the AI
Before another tool arrives, decide who acts on it, how people question it and where they get help.
Read the article →About
About OpsAlign
19% → 31%gross margin
+33%daily output
~350person workforce led
OpsAlign is led by Nash Krishnan, who has spent more than 25 years running manufacturing operations.
Nash established a manufacturing facility in North York, Ontario, and has led a workforce of about 350 employees across multiple sites. He holds an MBA and a Six Sigma Black Belt.
Through OpsAlign we work on your floor with supervisors and experienced operators, so the factory keeps running well without the owner in every decision.
MBA
Six Sigma Black Belt
25+ years in manufacturing
NGen and AME member
Start a conversation
Tell us what is happening in your factory.
Bring one operating problem to a 30-minute call. We will discuss what you have tried, who needs to be involved and whether a focused project or an assessment makes sense.